This privacy policy explains how Gil Bonnet & Fils SA collects, uses, and protects users’ personal data when they browse the site https://www.gil-bonnet.ch.
It applies exclusively to data collected via this site, in accordance with the Federal Act on Data Protection (FADP), revised and in force since 1 September 2023 in Switzerland.

The controller of personal data is:

Gil Bonnet & Fils SA
Rue de la Plaine 38
3960 Sierre, Switzerland
Tel.: +41 27 455 13 55
Email: info@gil-bonnet.ch
Site: www.gil-bonnet.ch

We collect the personal data you voluntarily provide to us via our site, notably when you fill out a form, place an order, or subscribe to a newsletter.

This data may include, depending on the case:

• First and last name
• Date of birth (notably to verify the legal age required to purchase specific luxury jewelry or watches)
• Postal address and email
• Phone number
• Information related to an order or registration (e.g.: purchased products, selected services, names of event participants)
• Attachments you send us via a form (e.g.: specific request or customization)
• Technical data such as IP address, browser type, pages viewed, or session ID (via cookies or analytics tools)

We ensure that we collect only the data strictly necessary for the intended purposes.

Personal data is collected mainly through the following interactions on our site:

• Contact forms, event registration forms, or newsletter signup forms
• Orders placed via the online shop
• Creation of a user account
• Browsing the site, via cookies, pixels, and other similar technologies (e.g.: Google Analytics, Google Tag Manager, Facebook Pixel)

Some data is provided voluntarily by the user (e.g.: when submitting a form), while other data is collected automatically when using the site for technical or statistical purposes.

The personal data collected via our site is processed for the following purposes:

• Order processing: management of online purchases, invoicing, delivery, and after-sales service.
• Management of event registrations: registration, logistical communication, and participant follow-up.
• Creation and management of user accounts: to facilitate orders and access to certain site features.
• Communication with users: response to requests sent via contact forms.
• Sending information: newsletter, invitations, or commercial communications, only if you have consented to it.
• Traffic analysis and site improvement: via statistical tools such as Google Analytics or Facebook Pixel.
• Age verification: as part of the sale of certain restricted products.

Processing is based on one or more of the following legal bases:

• Performance of a contract: notably for processing orders or event registrations.
• Consent: for sending newsletters or commercial communications.
• Compliance with a legal obligation: in matters of invoicing or accounting.
• The legitimate interest of Gil Bonnet & Fils SA: for the continuous improvement of the site, system security, or customer relationship management.

Your data may be shared with third-party providers in connection with the provision of our services, subject to appropriate contractual safeguards.

• Delivery providers, for shipping orders
• Payment provider, for secure processing of online payments (e.g.: Wordline / Saferpay)
• Website host, for technical infrastructure (Infomaniak)
• Marketing messaging provider, for sending newsletters (e.g.: Mailchimp)
• Accounting provider, for managing legal obligations
• Technical providers, for traffic analysis and online advertising (e.g.: Google, Meta/Facebook)

All providers are contractually required to protect your data in accordance with applicable law and may not use it for other purposes.

Some of our technical providers (notably Google and Meta/Facebook) may process your data outside Switzerland or the European Union, particularly in the United States.

We work only with providers that state they provide a level of data protection compliant with Swiss requirements, notably by relying on protection mechanisms such as the European Commission’s standard contractual clauses, recognized by Switzerland.

You can accept or refuse these services via our cookie management banner, which allows you to control the activation of analytics and marketing tools.

The retention period for your personal data depends on the nature of the interaction and the applicable legal obligations.

• Orders and invoices: 10 years, in accordance with Swiss accounting legal obligations.
• Contact forms: the time needed to respond to your request and provide follow-up.
• Event registrations: according to internal needs after the event.
• Newsletter: your data is kept as long as you are subscribed (unsubscribe possible at any time via the link at the bottom of our emails).
• Customer accounts: until deleted by the user. You may request deletion of your account at any time.
• Cookies and technical data: according to the duration specified in our cookie policy.

We implement appropriate technical and organizational measures to protect your personal data against any loss, unauthorized access, disclosure, alteration, or destruction.

This includes in particular:

• The use of an SSL certificate to secure communications on the site
• Hosting of data on servers located in Switzerland with Infomaniak
• Restricted access to personal data, limited to authorized persons within our company or our technical providers
• Regular updates of the site and its components to ensure a level of security in line with current standards

When you browse our site, we use cookies and similar technologies to ensure its proper functioning, measure audience, provide tailored content, and, if you consent, display targeted ads.

These cookies may be placed by us or by third-party services such as Google Analytics, Google Tag Manager, or Facebook Pixel.

A cookie management banner allows you to choose your preferences from your first visit. You can change your choice at any time by clicking the “Cookie Policy” link at the bottom of the page.

You have the following rights regarding your personal data:

• Right of access
• Right to rectification
• Right to erasure (within legal limits)
• Right to restriction of processing
• Right to object (notably to direct marketing)
• Right to data portability (if applicable)

These rights may be exercised in accordance with the conditions set out in applicable law.

To exercise your rights, you can contact us at any time:

Gil Bonnet & Fils SA
Rue de la Plaine 38
3960 Sierre, Switzerland
Tel.: +41 27 455 13 55
Email: info@gil-bonnet.ch

We may, if necessary, request proof of identity to ensure that your data is not disclosed to an unauthorized person.

If you have a question or concern regarding the processing of your personal data, please contact us first.

If you believe your rights have not been respected, you may file a complaint with the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern – Website.

We reserve the right to modify this privacy policy at any time, notably to adapt it to legal or technical developments.

The version in force is the one published on our site at the time of your consultation.

Last updated: 01.09.2025